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Mac OSX 10.2

Click on the Apple Menu (top left side of the screen) > System Preferences > Network

Set Location to: Automatic [Fig. 1]
Set Show to: Built-in Ethernet (or any other ethernet device you are using)


Figure 1

Check that the Lock at the bottom left side of the window is open [See above Fig. 1]. If it shows Locked [Fig 2], ["TCP/IP", "PPPoE"... tabs dimmed] you will need to unlock it by entering in an administrative username and password to continue modifying settings.


Figure 2

Select "TCP/IP" and make sure "Configure" is "Using DHCP", *** if it has selected "Using PPP" then proceed to the step Disabling PPPoE ***

If your Apply Now button is not dimmed please click on it to allow your computer to grab a proper IP address from the server.

Check the IP Address to make sure you do not have a blank address or a 169.xx.xx.xx, If you have a router you may have a 192.xx.xx.xx address or a 10.xx.xx.xx address or 172.xx.xx.xx address depending on your router setup, If you get a 192.xx.xx.xx address and you don't have a router then check your cable modem for a button that will allow you place the modem into or out of a Stand-by/Hold/Sleep Mode.



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